Privacy Policy

Privacy Policy

Introduction

Welcome to http://frozen-pipes-seattle.scoopsaga.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. By using our services, you consent to the terms described here, in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Records Access Confidentiality Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Policy outlines the ways in which we process your data when:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and use your information to provide access and enhance your experience.
  2. Visiting Our Websites: Each time you visit our websites, we may log basic information such as IP addresses, browser types, and page interactions for website analytics and improvement.
  3. Communication with Us: We communicate with users through emails, newsletters, telephone, or text messages to provide updates, promotions, or support. By engaging with these communications, you agree to receive them.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: This includes user names, email addresses, and passwords used to access our services.
  • Payment Details: We process payment information when you make purchases or subscriptions through our platform. This may include credit card numbers, billing addresses, and transaction history.
  • Financial Records: For users who utilize our financial services, we collect and store relevant financial data for record-keeping and compliance purposes.
  • Purchase History: Details about products or services purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our applications’ performance and personalization.
  • Location Data: Information about your location when you use our services that are geolocated.
  • Feedback and Reviews: Comments, reviews, and ratings you provide on our platform.
  • Social Media Profiles: If you choose to connect your social media accounts to our services, we may collect data from these platforms (subject to their privacy policies).
  • Product Information: Details about products or services that you have shown interest in or purchased.

We gather this data through direct user input, interactions with our features and services, and automated technologies such as cookies and similar tracking tools.

Cookies and Tracking Technologies

We utilize cookies and similar technologies for various purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website or application, such as secure login and account management.
  • Preference and Analytics: They remember your preferences, provide personalized content, and collect analytics data to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your data.

Security Measures

We take robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Implementing encryption for data at rest and in transit.
  • Employing secure third-party processing providers who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Dependent on Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

  • Access: The right to request access to your personal data and its use details.
  • Rectification: Correcting inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Deleting or anonymizing your data under certain circumstances.
  • Restriction: Limiting the processing of your data in specific cases.
  • Portability: Obtaining a copy of your data in a usable format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing certain data processing activities.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, to request access or correction of your data, unsubscribe from communications, or submit a complaint, please contact us: